What Motivates You?

  

Blog writer Cassandra Johnson for Promotional Consultant wrote about workplace performance in a recent blog, citing the book The Service Profit Chain. The authors suggest that in business the best way to generate ongoing profit is to create a work environment that attracts, focuses and keeps talented employees. Have you ever held a job where your efforts were unappreciated and unnoticed? How about a manager who provided inconsistent direction or rewarded only their favorites?  

Employees have to be motivated to show up, get committed and perform at a level of excellence. As we begin March, I challenge you to think about your own business environment. It is important to have a system in place that builds employee motivation. Not every person is motivated by the same factors, not every workplace environment lends itself to the same displays of appreciation. Regardless of the size of a company, what's being done to create motivation and retain employees is being modeled by management, repeated by employees and ultimately delivered to your customer.  

The book The Service Profit Chain contends that providing a system that generates satisfaction, appreciation, recognition and compensation ensures that the organization has something to contribute to the motivation of each employee. National Employee Appreciation Day and National Salesperson Day are both the first Friday of the month, which this year fell on March 6. Celebration and appreciation do not have to be huge events. Even simple things like an acknowledgement during a group meeting, a computer poster over their keyboard or M&M's can demonstrate appreciation!  

Leith Automotive Group has been working on an "out of the ballpark" service performance goals. As part of these goals, Leith will bring employees together for a theme based event to celebrate achievement of team goals using fun baseball themed products. Infusing creative branded promotional pieces is one of our favorite projects to research! We learn about new products by staying on top of industry trends and attending supplier expo's throughout the year. 

  

   "I've worked with Promotional Partners since 2008. I've learned to stop asking if they can do something, because they always find a way to make things happen; it's like having my own fairy godmother to poof, just make it happen. They provide us quality products, on time and direct us to new cool ideas that will get the notice we want for employees or customers.
        - Debbie - Leith Automotive Group