Have you noticed that Chick
Fil A and Panera are now incorporating strategies that are not associated with
fast food dinning?
Think about the difference
in atmosphere, menu and presentation when comparing a 5 star dining experience
and fast food. Aspects of service and atmosphere in fine dining are not
typically associated with fast food. When working with a service business, the
experience should be like 5 star dining. A representative of the business is
set up to welcome you, take time explain key benefits, have knowledgeable
suggestions, adaptable to your specific needs and want to build on an
experience that makes you want to return; just like 5 star dining.
Given the choice of service
providers how do you weigh the outcome of a future relationship?
Just like
trying a taste of wine before purchasing a new brand, review the content of the
new prospective relationship. For example, look at the website of Promotional
Partners, content rich material such as educational blogs, promotional vocabulary and decoded art requirements are posted to help guide educated decisions. Take a look at the content of your printed materials, your social
media and your web site, what taste are you offering clients? More importantly,
does that taste match up to the experience clients receive when they work with
your company?
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